Services

Retail Automation is the leader in medical software solutions, computer service and support. How is that possible? We distinguish ourselves apart from the run of the mill computer support companies through our unique business perspectives. Our CEO is an entrepreneur many times over and applies his knowledge to get your computer systems working for you.

In most businesses, computers are just installed. By that we mean that the printers are connected and everything works PHYSICALLY. We believe anybody can plug in a printer, that's not rocket science. Now having the expertise and a unique business perspective gives you the edge as we look for ways either through hardware, software or networking to make your computer system efficient and work for you. Let us support you from a business perspective.

Software and Hardware Installation and Support
This is the crux of every business. Continuity is what you need, and we are the ones to provide that.
No matter the size of your office, we have a support plan to get maximum mileage out of each and every PC. Let Retail Automation take the burden of  support off your hands, we are computer professionals and we enjoy what we do.

Training
Did your last training session whiz past? Did you find you could have learned more if they just went a little slower and spoke less jargon. You are not alone. That's why our training programs excel. We take the time to explain and answer every query. A confused client is a bad reflection on us, and we cannot have that.

Consultation
If you are looking to improve your office workflow, Accounts Receivable, billing or patient charting we will be able to assist. We can also overview your computer installation and make improvements to reduce downtime and increase efficiancy. Computers are a business tool, not a burden.

Security Holes, Virus Detection and Removal
With the mass of new viruses appearing every day, we need to keep on top of Virus Protection for our clients. In fact, as part of our Support Agreement, you will have access to our Preferred Client Area where we have an easy to view heads up on all the latest viruses and security holes that directly affect you. With a Support Agreement in place, this will be one less thing to worry about, we will take care of it for you.

Support Agreements
Support Agreements make fiscal sense on so many levels. Why employ a person for 8.3 times the monthly amount who does not have the combined business/computing knowledge we provide? Save yourself from the administrative snare and outsource all your I.T. support to Retail Automation. Don’t make the mistake of underestimating your computers; they’re the most vital element of your business. Cars have insurance, why should computers be any different. You may replace a car, but you cannot replace data.
We know the HIPAA constraints and will get your business where you need it to be

:: Support Agreements Information
 

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